BCM
Business
Communications Manager
IP Telephony supports powerful new e-business applications that
level the playing field with larger competitors, extend network services
to remote workers, increase portability, simplify moves and changes, and
eliminate toll charges on site-to-site calls.
Universal Internet Access for all connected users and workstations,
including access to corporate intranets, support for intra-site Virtual
Private Networks (VPNs), and remote connectivity for mobile or home users.
Call Center Applications combine the reach of the Web with
personalized agent interaction and customer support.
Wireless Solutions break the chains that tie users to their
workstations, giving Call Center agents hands-on access to samples and
supporting wireless scanners for efficient inventory procedures.
Hybrid Environment leverages existing investments in Meridian,
Norstar and Succession 1000 systems, offering a future-proof migration
strategy.
Unified Messaging allows users to manage all their voice, fax, and
e-mail messages from a single application on their multimedia-equipped PC
or laptop.
Interactive Voice Response allows businesses to offload routine
transaction and customers to access pertinent information 24 hours a day,
365 days a year.
Centralized Voice Mail and Management The networking capabilities
of IP telephony make centralized applications for messaging and management
more cost effective than ever before. Enterprises receive the benefits of
standard greetings, global administration, and a common interface across
their network.
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Call for configuration options and application analysis.
Internet IP Telephones
i2002 and i2004
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